Building insurance loss managed in your interest
Independent support for policyholders through building insurance claims, from first inspection to completed repairs, across Norfolk, Suffolk and surrounding counties.
Suffered insured damage to your property?
A fire, flood, storm or escape of water is upsetting and disruptive. On top of the damage to your home or premises, you are suddenly facing a major reinstatement you never planned for, and dealing with an insurer or loss adjuster for the first time.
It is a great deal to take on at an already difficult time. We take that weight off your shoulders, acting on your behalf to make sure the damage is properly scoped, the works are right, and your property is reinstated to the standard you are entitled to, working alongside your insurer and their loss adjuster throughout.
You can appoint your own surveyor
As a policyholder, you are often entitled under your policy to appoint your own surveyor to scope and manage the reinstatement works, subject to your policy wording. That gives you an experienced chartered building surveyor acting solely in your interest, managing the reinstatement on your behalf.
Scoping the reinstatement
We inspect the property, assess the damage and produce a detailed schedule of works that sets out exactly what is needed to reinstate your property properly.
We then work with your insurer and their loss adjuster to agree the scope of the works, so nothing is missed and your property is properly reinstated.

Managing the works to completion
We procure and tender the works to suitable contractors, establishing the cost of the reinstatement on the return of competitive tenders, and help you appoint the right contractor.
We then project manage the reinstatement through to completion, protecting quality, cost and programme, so the works are done right and your property is put back as it should be.

How we can help
Acting solely for you, the policyholder, we manage the reinstatement from first inspection to completed repairs.
- Inspection of the property and assessment of the damage
- A detailed schedule of reinstatement works
- Liaison and negotiation with your insurer and loss adjuster
- Procurement and competitive tendering of contractors
- Contract administration and project management of the works
- Reinstatement overseen through to completion
How it works
Get in touch
Tell us what has happened and we will explain how we can help and what the next steps look like.
Inspection & schedule of works
We inspect the property, assess the damage and prepare a detailed schedule of the reinstatement works needed.
Agree the scope
We agree the scope of the reinstatement works with your insurer and their loss adjuster.
Tender & deliver
We tender the works, establishing the cost on return of tenders, then help you appoint a suitable contractor and manage the reinstatement through to completion.
Fees
Acting for you on a reinstatement is charged as a professional fee for scoping and managing the works.
In many cases these fees are met under the professional fees provision of your buildings policy, subject to your policy wording. We agree the basis of our fee with you clearly at the outset.
Tell us about your claim.
Let us know what has happened and we will explain how we can help. No commitment, no obligation.
Prefer to talk? Call directly on 07738 586467 or email contact@unitybc.co.uk